A full recovery is unlikely to look like the pre-COVID economy. We expect dramatic changes in domains, ranging from trading to supply chains, and from business operations to consumer habits and preferences. Already, people and organizations alike are adopting new behaviors. There has been a massive shift to remote work—and to a new kind of work-life balance as work and family mix. Businesses are investing to make remote work more efficient and sustainable. It’s entirely likely that some of those shifts in behavior will be permanent, leading to larger-scale transformations.